Indian Grocery House – Bringing the Taste of Home to Your Door

Thank you for shopping with Indian Grocery House! We are committed to delivering authentic South Asian and Middle Eastern groceries with care, accuracy, and efficiency.

Order Processing & Dispatch

• All orders are processed within 1–2 business days after confirmation.

• Once your order is packed and ready, you will receive a shipping confirmation email with tracking details.
  
  

Delivery Timeline

• Local Deliveries (Collingwood, ON & nearby areas): 1–3 business days

• Ontario-wide Deliveries: 3–5 business days

• Canada-wide Deliveries: 5–7 business days

  Delivery times are estimated and may vary due to weather, courier delays, or holidays.
  
  

Shipping Charges

• Shipping costs are automatically calculated at checkout based on your order’s weight, size, and destination.

• Any applicable delivery fees will be clearly displayed before you place your order.
  
  

Multiple Package Shipments

If your order includes items that require separate handling (e.g., frozen or fragile goods), we may ship them in multiple packages. You will receive tracking details for each.

Delivery Area

We currently ship across Ontario and most parts of Canada. If you’re unsure whether we deliver to your location, feel free to contact us before placing your order.

Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.

We cannot be held responsible for delivery delays or extra costs caused by incorrect addresses.

Order Tracking

After dispatch, you will receive a tracking number via email. You can use it to track your delivery in real-time.

If you encounter any issues, feel free to contact our team for support.

Questions or Concerns?

We’re here to help! For any shipping-related inquiries, reach out to us or message us on WhatsApp.

Policy Updates

This shipping policy is subject to change without prior notice. Please refer to this page for the latest information.

At Indian Grocery House, it’s our honor to serve your home with flavors that connect you to your roots. Thank you for choosing us!

Let me know if you’d like this adapted for print, email, or a webpage — or if you need a return policy to match!